Refund Policy

Last Updated: December 8, 2024

Amazon Return Policy

All SPEDEMY products are sold through Amazon. Returns and refunds are governed by Amazon's standard return policy. Amazon typically allows returns within 30 days of receipt for a full refund.

How to Request a Return

To return a SPEDEMY product:

  1. Log into your Amazon account
  2. Go to "Your Orders"
  3. Find your SPEDEMY purchase
  4. Click "Return or Replace Items"
  5. Follow Amazon's return instructions

Eligible Returns

Products may be returned if they are:

Non-Returnable Items

Please note that digital audio files, once downloaded, cannot be returned. However, the physical flashcard products can be returned according to Amazon's policy.

Damaged or Defective Products

If you receive a damaged or defective product, please contact Amazon customer service immediately. We stand behind the quality of our products and want you to be satisfied with your purchase.

Refund Processing

Refunds are processed by Amazon according to their standard timeline, typically within 5-7 business days after they receive your return.

International Returns

For international orders, Amazon's international return policies apply. Return shipping costs may vary depending on your location.

Questions About Returns

For specific questions about your return or refund, please contact Amazon customer service directly. They have access to your order information and can provide the most accurate assistance.

Product Quality Guarantee

We take pride in the quality of our flashcards. Each product is carefully designed and manufactured with durable materials. If you have any concerns about product quality, we encourage you to reach out through Amazon's messaging system.

Contact

For product-related questions or concerns, you can contact us through our Amazon seller page or Amazon's customer messaging system.

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